Aged Care Services

Home Care Packages are for people aged over 65 or over 50 if you identify as Aboriginal or Torres Strait Islander. With coordinated care and support, people can remain living independently in their own home as their age.

Are you eligible?

1: Age

You will need to be over65 years old to apply for access.

2: Residency Status

You need to be an Australian Citizen, permanent resident or be a New Zealand Citizen on a Protected Special Category Visa.

Preparing the application

1: Register

Call My Aged Care on 1800 200 422 to register and determine eligibility or speak with our friendly staff to help you through the process. Once My Aged Care understands you care needs, they will refer you on the Aged Care Assessment Team (ACAT).

2:Assessment

ACAT will call you to arrange s suitable day and time for a comprehensive in-home assessment to determine which package level you are eligible for.

3: Waitlist

Once you are assessed you will be placed on a national waitlist until you are allocated a package.

What we can do for you

Our elderly care services are designed to provide comprehensive and compassionate support to seniors, ensuring their well-being and enhancing their quality of life during their golden years. We recognise the unique needs and challenges that come with aging and offer a range of tailored care options to meet those needs.

Here are some examples of services you can access with your Home Care Package funds, depending on your care needs outlined in your Care Plan.

Meal Preparation

Assistance with preparing meals, nutrition and hydration.

Cleaning

Keep your home in tip-top condition.

Gardening

Keep the garden beautiful with services on a regular or as needed basis.

Community Support

Support and transport to attend social outings, do some shopping or attend appointments.

24-Hour Care

Round the clock care that includes sleepovers.

Personal Assistance

Bathing, dressing, grooming, continence management and assistance with transfer aids and mobility.

Home Maintenance

Washing windows, clearing the gutters and other services as needed.

Respite

We assist family members and carers to take a break for an hours, overnight and extended periods as needed.

Clinical Care

Specialised healthcare services including nursing and podiatry.

Medication Promoting

Ensuring the correct medication is taken at the right times.

Laundry

Washing, ironing and putting away clothing.

Companionship

A friendly face and someone to talk to.